Idea to Reality

2010 June 15

Idea to Reality

First phase: Clearly assess how integration of strategy, design, and technology can be used to best solve a need.

This phase may include everything from visual systems assessments to design, brand, or other assessments to engineering requirement assessments to user research.

Second phase: Exploratory. Synergy between design, strategy and technology to address the defined to the customer need. The concept that demonstrates the most merit is explored and refined.

Models may take various forms from a prototype to a series of sketches to digital story boarding to wireframes.

Third phase: Each component required to turn the concept into a viable solution is created, tested, and prepared for final integration.

These components can range from creation of visuals, copy, and layouts, to programming interfaces either external or internal.

Fourth phase: The chosen solution is implemented, carefully integrating each strategy, design, and technology component to achieve a compelling, user-centered solution.

Secret Powers of Time

2010 June 12

Key takeaway? Current to future generations of kids will respond better to interactive and/or engaging marketing. Come to think of it, this works better for everyone.

[BTW Am I the only one who thinks this video reminds one of something from Waking Life?]

hotel’s continuum of public perception and retention of repeat guests

2010 June 7

(could I have made that subject line less sexy) As I check reservations for the hotel I’ll be staying at to give a talk this week at a conference, a graphic like this came to mind.

guest retention

EDIT: Which didn’t work out so well for me. The Buffalo Hyatt didn’t have free WiFi like most places I stay. No free service most others provide = bad service = would not recommend Buffalo Hyatt = will not be staying at a Hyatt probably again unless required.

old business model, meet new business model

2010 June 3

This isn’t yet a fait accompli of how the world works, but it’s getting there. Something to consider, and I’ll add, we’re all brands, for better or worse.

brand to consumer

apply this to your interactive design, or your life

2010 May 24
how we retain

how we retain

Inspirational and Brilliant

2010 May 20

why I’m a visual creative and not a musical creative

2010 May 20

This from the most excellent informationisbeautiful.net.

I [heart] Infographics

2010 May 5

infographic about infographics

always best when designers are allowed to fail

2010 March 29

Recently received the official announcement about Adobe CS 5 followed by another email which, the image part is curious. Actually, it kinda doesn’t make a lot of sense.

And here’s the thing… that’s okay.

Adobe CS 5

It’s been well over a decade since I worked at Adobe and I’m not sure how they manage their advertising and marketing, internal or hire and external agency. I don’t know exactly the entire point of the visual of this email, how exactly the text relates to the image and some other things about it. I see some of the thread, trees, wood, paper and stuff rising up from nothing but it’s not very concrete or very sticky (to quote from Made to Stick)… and that’s okay. Seriously, it is okay.

From nearly 20 years in the creative field you can sorta tell when you’re looking at something done by one or a couple people without the overbearing oversight of some group-think. This is fairly clearly done by a small group, potentially of one even, who had the say and were able to design something and get away with it. Getting away with it is what designers should be allowed to do, especially if design should be considered art, and there’s a pretty good argument it should.

A committee could have overseen this design and a group and it could have been micromanaged into a concept like a sledgehammer, very safe, wide-targeted, non-artsy, corporate, and devoid of soul, and it’d have shown to most as being just that. Arguably had it been micromanaged to death like sadly 99% of all design these days is, including my own, it’d have gotten more people to make sense of it, and maybe bought CS 5, but someone in the chain said “you know what, I trust this designer(s?) and/or copywriter to do whatever, it’s what we’re PAYING them to do.” What they’re paying them to do.

If a person takes a car to a shop, almost nobody would micromanage their mechanic to do the repairs. If a person goes to a doctor, though it’s good to be your own advocate for healthcare, you’re not going to tell say your surgeon how to cut you open to take care of whatever needs taking care of inside of you. Hire an accountant to do your taxes you probably don’t tell him how you want your deductibles taken care of. So why is it people feel the need to tell a designer, a professional, how to do their job? As I’ve often said with an odd negative reaction to, at that moment to me as I fire them, ex-clients, “I don’t tell you how to do your job, don’t tell me how to do mine.”

Clients should hire agencies or designers to make their lives easier, hopefully make them money, get them visibility, do that design thing they’re being paid to do, not micromanaged or armchair designed. Sometimes a designer won’t quite get it right, other times they’ll nail it though, so let them design, it’s what they do.

Kudos to Adobe for letting this go out, it takes guts to allow this stuff to go out, and I admire that.

details, it’s always the details

2010 February 21

never too many medical appsCurrently in the process of mulling a very large healthcare push full spectrum to medical professionals about a series of conditions and how to train to treat them. It’s potentially something very full spectrum for deployment, in both print, poster, traditional ad channels, various web channels, interactive to smart devices.

Fairly simple.

A concern I have isn’t how to make this easy for medical professionals to understand now that I’m in their heads, it’s that all the facts really are in order and make sense. I’m working with some really top-notch, working professionals in the healthcare industry who know all the really long Latin-based words necessarily for proper diagnosis and the “if” and “then” of dosing, etc. but can’t help but worry if one in a thousand words is in the wrong place. Probably will insist on a dozen or more people going through every piece of the campaign. In these cases, better to be safer than sorry.